Contact & inquiries

Your inquiry is sent to the landlord immediately. They'll review your profile and message you directly. You'll receive notifications as they respond, and you can continue the conversation through our messaging system.

Response times vary by landlord. Most respond within 24-48 hours, but some may take longer. If you don't hear back after a week, you can send a follow-up message.

Absolutely. You can submit inquiries to as many properties as you'd like. It's a good strategy to reach out to several listings while you search, as availability and landlord responsiveness vary.

A housing request tells landlords what you are looking for, so the ones with a matching listing can reach you. Post one from Request Housing.

If you post without an account: We email you a sign-in link. Your request is posted when you click it, and nothing is shared before then.

Who sees it: It is not shown on any public page. Landlords and property managers with a listing that matches your request can see it, along with your name. They see your email or phone number only if you turn those on under Contact Preferences.

How landlords reply: Matching landlords are notified and can message you on Furnished Unfurnished, or email or call you if you allowed it. We let you know when a landlord messages you.

How long it stays live: Until your move-in date, or 14 days after you post it if that is later. Then it expires on its own.

Changing it: Sign in and open Housing Requests to edit your request, close it, or delete it.

Yes, all messages go through our secure platform. Never share personal financial information, bank details, or payment information through messages. Landlords should only request this information through official payment channels.